A helpful guide to navigating conversations and logistics pertaining to COVID-19 in your office. Feel free to use this at your leisure and share with your colleagues.

PAYOR UPDATE

Ohio Hospital Association (OHA) COVID & Payor Overview –

• This will provide the most up to date briefing of our payor "State of Union'

Telemedicine Capabilities with Payors –

• Provides more specific information around CPT and visit modifiers
• Telemedicine Lab SNF Readiness

Annual Wellness Visit Payor Naunces –

• Detail on what is currently acceptable at this point in time

Key Points:

• Payors are expanding and relaxing regulations for providing patients with Telehealth services
• Member communication related to the relaxing and/or waving of copays for COVID testing and telehealth services
• Prior Authorization relaxation for Telehealth, SNF, IRF, LTACH and other service areas
• Online drug refill/prescription options changes
• Relaxation on provider claims submission
• Behavioral Health service options for patients/members 24 hours per day

SMALL BUSINESS LOANS (SBA)

General Small Business Guidance & Loan Resources Link – Website to get a condensed set of documents needed to pursue universal aid under Coronavirus Aid, Relief, and Economic Security (CARES) Act

Paycheck Protection Program Application (v1) – Universal Application to submit by Friday, April 3rd, 2020.

KPP/PHA Preferred Vendor:

U.S. Bank SBA Loan Process –

• Step 1: Application Inquiry - enrolls you in the latest updates from US Bank
• Step 2: PPP SAMPLE Application - Prefill this out in anticipation for U.S. Bank specific application
• Step 3: Emergency Fund Checklist
• Step 4: Monitor site and email for application release
• Step 5: Complete Application

RECOMMENDED RESOURCES

• Kettering Health Incident Command Updates - Latest updates from Kettering Health Network regarding policies and protocol.
• CDC FAQ's - Center for Disease Control and Prevention FAQ's
• https://doxy.me/ - A telehealth solution for practices
• Accelerated & Advanced Payments from CMS - Advanced Payments to support physician practice from CMS (See Fact Sheet for more information)
• Prestige Billing Company - Can also provider Telemedicine Billing Services

Contact: Kimberly A. Pallanta

Cell: 215-805-3286
Office: 937-202-0072
Fax: 1-888-654-7266